Frequently asked questions (FAQ)

Frequently Asked Questions

  • I forgot my password...
    • Click the 'forgot password' button on the login page, enter your email address and click Submit. An email with a link to create an email will be sent.

 

  • How much is the alarm registration fee?
    • Alarm users must apply for an annual fee permit which is $25 per year
    • The ordinance took effect July 1, 2003. For any alarm system installed after July 1, 2004, the user has 30 days to apply for and obtain a permit. If the permit is obtained after 30 days, the fee will be $50.
    • For existing alarms that have been installed prior to July 1, 2003, the user has 180 days to obtain a permit.

 

  • My alarm company is not listed...
    • Please call 877-672-1386 so we can add a new alarm company to the list.

 

 

 

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